How it works...

The Easy Order Data Matrix Code from SCHAEFER is a simple and uncomplicated solution for spare part orders and support requests for all Individual and Unique fixtures. A data matrix code containing data about the respective fixture / order is attached to each fixture and only needs to be scanned with a smartphone or tablet. You can then use the online contact form to make a request or to place an order. The data stored in the data matrix code is then sent automatically together with the order or request, thereby enabling clear allocation /identification for our support team.

The Easy Order Data Matrix Code is abrasion‑resistant and permanently attached to the rear of each Individual and Unique fixture. The compact version of the code is used in confined spaces, e. g. for landing and indicator fixtures.

easy order




Scan datamatrix code on the fixture with the smartphone/tablet. 

We recommend NeoReader for scanning the datamatrix codes.
For Android and iOS


Send support enquiries or spare parts orders conveniently via the online contact form.


The original order number will be automatically sent to our support.

advantages AT A GLANCE

  • Direct and uncomplicated contact via online contact form.
  • Fast processing of support requests and spare part orders.
  • The order number of the respective fixture / order is stored in the data matrix code so that spare parts can be reordered even after many years without having to search through old contract documents again.
  • Quick assistance directly on site through unambiguous identification and immediate support request.
  • No more erroneous orders for spare parts.
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